Tell us about yourself! Where is your company located? How long have you been in business?
Hattie Rex is a women-owned business specializing in hand-stamped metal jewelry, accessories and pet ID tags. Our studio and retail shop are located in beautiful downtown Bozeman, Montana. At Hattie Rex, our goal is to craft unique keepsakes with a handmade feel and personal touch. Our greatest strength is creating personalized products catered to the unique needs of our customers.
Tell us about the space where you do your work – your facility, size, machines, employees etc.
Our studio is located in our retail shop, so as we work, we get to see and interact with our store customers. Hattie Rex is a small operation with only three employees (and one dog)! We use all sorts of equipment, including pancake dies, a hydraulic press, a rolling mill, an acetylene torch, a belt sander, a jeweler’s saw and much more, to transform sheet metal into unique/usable products.
What is your background in made-to-order products? What got you creating?
Tessa began Hattie Rex in her basement back in 2007, seeking to create stylish pet tags for her yellow lab, Pablo. Due to such a popular demand amongst her friends and family, she began selling her creations on Etsy. She has degrees in Spanish and Communications, but as far as metalsmithing goes, she is entirely self-taught.
How often do you launch new products? How long does it take to develop and create a new product offering?
We try to launch new designs every month, as well as create seasonal designs for all the gift-giving holidays. Since we offer such a wide range of products, launching a new product can take anywhere from one day to one week.
What was the very first Zazzle product that you sold?
The first product we sold on Zazzle, and our most popular product is our Trax Pet ID Tag.
What has been the greatest challenge in making and selling made-to-order products?
The greatest challenge of selling made-to-order products is ensuring that we meet our customers’ expectations. When you are creating some particular and special for someone, it is paramount to understand what they are looking for so you can create something that fulfills their needs.
What has been the greatest reward/victory in making and selling made-to-order products?
At Hattie Rex, we like to say we create memories. Our custom keepsakes are designed to be personal and unique.
What are your 5 favorite products in your Zazzle store and please provide the Product ID’s?
Our five favorite products are:
Do you have any advice for new Zazzle Makers?
Our advice to new Zazzle makers is to keep creating! Keep dreaming, keep designing and keep setting goals for yourself and your business.